A couple of years ago I had a couple of BDS Cranks split at the seam . So I called LC in California and talked to an female employee there who told me to send them back and they would replace them. Well I got the replacements in the mail but included was a letter telling me she was a new employee and did not know any better. So the next time I had a problem I would have to go through the establishment I bought them from. Well that is okay, but with all the LC I have it is hard to remember who I purchased them from. What happened to product service after all at the end of the Day they are still LUCKY CRAFT product.........Soooo I am not surprised at the response you got....
Well my problem was I got a Staysee 90 at the Rockland show,and it had a bent split ring right out of the package. The girl on the phone said I don`t know to me so many times I wanted to kill her.no idea if she can get them,or where I could possibly get them if not from her..Please,,so annoying.
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